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One thing I've never understood is why phone companies push these UI updates to existing devices.

It seems like it

a) Annoys users when their devices change out from under them.

b) Reduces the incentive to buy the new thing with the new fashionable update.

Anyone have any idea why the business case works out the way it does?



much cheaper to maintain only a version or two across the board and drop support over time as devices get too old to handle the new bells and whistles




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