> Amazon will say the package is delivered before it is, and they ignore my requests to leave it on the porch more than half of the time.
As far as I can tell, this is an outright fraud they are committing against their own delivery metrics. It's such a ubiquitous problem with Amazon specifically and no other carrier that it can't be just an accidental oopsie. I wouldn't be surprised if they get sued for it in 2023.
That or it's individual actors within the shipment centers doing it to prevent getting fired, in which case I have a lot more sympathy for them even if it makes it hard to know where your package actually is.
It is completely accepted, to. Amazon won't deal with support tickets about missing items at all until a day or two has passed because they know the driver has probably just marked it early. It's crazy that they don't seem to care.
Exactly. It's so embedded in the design of their system that it can't just be a known numbers-gaming scenario perpetrated by drivers and delivery center managers to try to avoid dropping below some performance target. Hence my belief that the first scenario is more probable, that it's an outright fraud perpetrated by upper management.
I once bought something to be delivered by fedex in about 10 days. Two days later they sent me an email that Good News Everyone, your package will be there tomorrow! It then sat in the next state over for 7 days, and showed up at the original estimate.
They went out of their way to lie to my face about delivery time.
As far as I can tell, this is an outright fraud they are committing against their own delivery metrics. It's such a ubiquitous problem with Amazon specifically and no other carrier that it can't be just an accidental oopsie. I wouldn't be surprised if they get sued for it in 2023.
That or it's individual actors within the shipment centers doing it to prevent getting fired, in which case I have a lot more sympathy for them even if it makes it hard to know where your package actually is.